MKAZ Members

More Journeys.
More Rewards.

Discover MKAZ Members — member-only offers, faster bookings and growing benefits designed to make every return to MKAZ even better.

📅 14 Sep 2026 ◷ 6 min read By MKAZ Team

Your journeys with MKAZ should get better every time you return.

That is the idea behind MKAZ Members — a membership experience created to recognise customers who continue choosing MKAZ for their journeys.

Instead of every booking feeling like the first, MKAZ Members gives returning customers an opportunity to unlock greater benefits as their journey with us grows.

MKAZ Members - More Journeys More Rewards

Why Become an MKAZ Member?

Booking a car is only one part of your journey. For returning customers, we want each experience with MKAZ to become more convenient, familiar and rewarding.

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Member-Only Offers

Access selected offers and promotions created especially for MKAZ Members.

Faster Bookings

Returning customers can enjoy a more familiar and convenient booking journey when using their MKAZ account.

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Growing Benefits

Complete more eligible rentals and progress through the MKAZ Members tiers to unlock additional privileges.

The MKAZ Members Philosophy

The more you travel with MKAZ, the more you unlock.

A customer who has travelled with us twenty times should not have exactly the same experience as someone making their very first booking.

MKAZ Members is our way of recognising that relationship and providing more flexibility and benefits to customers who continue choosing us.

The More You Travel, the More You Unlock

Your MKAZ membership level is based on the number of eligible completed rentals recorded under your MKAZ account.

As your completed rental count grows, you can progress through four membership tiers — from Bronze to Platinum.

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Tier 01

Bronze

1+ Completed Rental

Your MKAZ Members journey begins after your first eligible completed rental.

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Tier 02

Silver

5+ Completed Rentals

Reach five completed rentals and progress from Bronze to Silver as your journey with MKAZ continues.

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Tier 04

Platinum

20+ Completed Rentals
✓ Free Cancellation
✓ Rentals Outside Office Hours

Our highest membership tier recognises customers with twenty or more eligible completed rentals and provides even greater flexibility when travelling with MKAZ.

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What counts as a completed rental?

Membership progression is based on eligible completed rentals recorded under the member's MKAZ account. Cancelled, unpaid, incomplete or otherwise ineligible bookings may not count towards membership progression.

How Your Member Journey Works

1

Sign In

Use your MKAZ account whenever you book so your eligible rentals can remain connected to your member profile.

2

Complete Your Rental

Travel with MKAZ and complete your eligible booking as usual.

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Progress & Unlock

Build your completed rental count and progress through Bronze, Silver, Gold and Platinum.

Your Journey With MKAZ Goes Beyond One Rental

You might first discover MKAZ because you need a car after arriving at KLIA.

Your next booking might be for a weekend getaway. Later, you may need a monthly rental, an airport transfer, a family holiday vehicle or transport for work.

That is why we see customer loyalty differently. It is not simply about completing another transaction.

It is about the journeys we continue to be part of.

Who Is MKAZ Members For?

Returning Customers For customers who continue choosing MKAZ for future journeys.
Frequent Travellers Ideal for customers travelling regularly through Malaysia, KLIA or KLIA2.
Business Travellers For customers who regularly require reliable transportation for work.
Family & Leisure Travel Your member journey does not need to be business-related.
International Visitors Returning visitors can benefit from having a familiar mobility provider whenever they return to Malaysia.
Long-Term Renters For customers who continue relying on rental vehicles during longer stays.

More Than Just Discounts

A meaningful membership programme should offer more than another promotional code.

As customers build a longer relationship with MKAZ, flexibility becomes just as valuable as price.

Recognition that grows with every journey.

From member-only offers and faster bookings to free cancellation for Gold Members and additional rental flexibility for Platinum Members, MKAZ Members is designed to make returning customers feel recognised.

Already Travelled With MKAZ?

Then your next journey is another opportunity to grow your MKAZ Member relationship.

Sign in to your MKAZ account when making your booking so your eligible completed rentals can be associated with your member profile.

New to MKAZ?

Every Platinum Member starts with a first journey.

Create or sign in to your MKAZ account when making your booking and begin your journey from Bronze.

Today might be your first MKAZ rental. It does not have to be your last.

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Your next journey starts here.

Sign in to your MKAZ account and continue building your member journey.

Sign In →

MKAZ Members Benefit Terms & Conditions

Member privileges are designed to reward eligible returning customers while ensuring every rental continues to meet MKAZ's operational, verification and rental requirements.

Important Member Conditions

Before You Redeem Your Member Benefit

The following conditions apply when using MKAZ Members vouchers, tier privileges and member-only benefits.

01
Applicable Voucher Code Must Be Used Where a member benefit is issued through a voucher code, the applicable voucher code must be entered or presented as instructed when making the eligible booking. A benefit may not be applied automatically if the required voucher code is not used.
02
Member Benefits Are Non-Transferable MKAZ Members vouchers, privileges and tier benefits are linked to the eligible member account. They may not be transferred, shared, sold or used by another person unless expressly approved by MKAZ.
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Booking Must Match the Eligible Member The booking and applicable membership benefit must correspond with the eligible MKAZ Member account. MKAZ may verify the member's account and applicable membership tier before confirming the benefit.
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Subject to Vehicle Availability All member bookings and privileges remain subject to vehicle availability for the requested location, rental period and vehicle category. Membership status does not guarantee availability of a particular vehicle.
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Subject to Current KYC Requirements Every rental remains subject to MKAZ's current Know Your Customer (KYC), identity verification, driving-document verification and rental eligibility requirements applicable at the time of booking or vehicle handover.
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Membership Does Not Override Rental Requirements Bronze, Silver, Gold or Platinum membership does not waive any applicable licence, identification, payment, driver eligibility, verification or rental-document requirement.
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Benefits Remain Subject to Operational Availability Benefits involving special arrangements, including rentals outside standard office hours, remain subject to operational capacity, location, staffing and prior confirmation by MKAZ.
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Benefits Follow Your Current Membership Tier The benefits available to a member are based on the membership tier reflected in the member's MKAZ account at the relevant time and remain subject to the current MKAZ Members programme.
Please note: MKAZ Members benefits are privileges attached to an eligible membership account and do not constitute an unconditional entitlement to a rental. All bookings remain subject to confirmation, vehicle availability, current KYC requirements, rental eligibility and applicable MKAZ rental terms and conditions.

Frequently Asked Questions

What is MKAZ Members?

MKAZ Members is the membership programme created to recognise returning MKAZ customers through membership tiers, selected offers, benefits and greater flexibility.

How many MKAZ Members tiers are there?

There are four membership tiers: Bronze, Silver, Gold and Platinum. Your tier is determined by your number of eligible completed rentals.

How do I reach Bronze?

Bronze begins from one eligible completed rental recorded under your MKAZ member account.

How do I reach Silver?

Silver status begins from five eligible completed rentals.

What benefit does a Gold Member receive?

Gold status begins from ten eligible completed rentals and includes Free Cancellation, subject to the applicable MKAZ Members terms and conditions.

What benefits does a Platinum Member receive?

Platinum status begins from twenty eligible completed rentals. Platinum Members receive Free Cancellation and the additional privilege of rentals outside standard office hours, subject to programme terms, vehicle availability and operational confirmation.

Do I need a voucher code to use my member benefit?

Where a member benefit is issued through a voucher code, the applicable code must be used according to the redemption instructions provided by MKAZ. A benefit may not be automatically applied if the required voucher code is not entered.

Can I give my MKAZ Member voucher to someone else?

No. MKAZ Members vouchers and tier privileges are non-transferable and are intended for use by the eligible member account to which the benefit was issued.

Does Platinum status guarantee an after-hours rental?

No. Platinum Members may receive the privilege of rentals outside standard office hours, but the arrangement remains subject to vehicle availability, location, operational capacity and prior confirmation by MKAZ.

Do member benefits exempt me from KYC requirements?

No. All rentals remain subject to MKAZ's current KYC, identification, driving-document and rental eligibility requirements regardless of membership tier.

Do cancelled bookings count towards my tier?

Membership progression is based on eligible completed rentals. Cancelled, unpaid, incomplete or otherwise ineligible bookings may not count towards tier progression.

Do I need to sign in when I make a booking?

Using your MKAZ account helps ensure your eligible booking is associated with your member profile and membership journey.

Can international customers become MKAZ Members?

MKAZ serves both Malaysian and international customers. Membership eligibility and individual benefits remain subject to the current MKAZ Members programme and applicable terms.

MKAZ Members Programme: Membership tiers, voucher codes and associated benefits are subject to the current MKAZ Members Terms & Conditions. Member benefits are non-transferable and remain subject to eligible completed rentals, vehicle availability, operational capacity, current KYC requirements, rental eligibility and verification by MKAZ. Programme benefits and conditions may be updated from time to time.

Every Return Should Feel Better.

From your first Bronze journey to Platinum, MKAZ Members is designed to recognise the customers who continue travelling with us. Come back, travel further and unlock more — because your journeys should get better every time you return.